Consulting

We offer appointments throughout the day and whatever the reason, a full examination of your pet will always be part of that visit.

For new clients and patients we allow 30 minutes to have time get to know you and your pet.

Many of our vets have particular skills and interests - in skin disease, internal medicine, breeding, behaviour, cancer treatment, feline medicine, ultrasound imaging, and surgery. (See vet profiles for more information)

Vaccination

Dogs and cats, rabbits and ferrets, all benefit from immunisation against several infectious diseases. We can advise the most appropriate vaccine for your pet. 

Microchipping

Frankston Heights Veterinary Centre is a registered microchipping facility. This permanent form of identification is now mandatory for all new dogs and cats. Microchipping can be performed during a consultation - the chip is the size of a grain of rice and carries a number unique for each pet.. It is implanted under the skin between the shoulder blades.

Pocket Pets

We welcome small pets including rabbits, guinea pigs, rats, mice, ferrets, poultry and caged birds.

While we are not specialists we are always willing to examine and treat these patients to the best of our ability.

House calls

We recognise that at times it may be difficult to travel to the practice, so a house call service is available 3 days a week for veterinary visits, patient pick up and delivery of medications.

House calls at other times (including home euthanasia) may be made by arrangement.

Pet Insurance

For both routine veterinary care and emergency situations, pet insurance can provide peace of mind that your pet will be able to receive the care needed, regardless of financial constraints.
Frankston heights Vet Centre supports pet insurance - please ask for further information.

Specialist Services

Dr Andrew Turner a veterinary eye specialist visits the Centre on a regular basis, providing a referral service for the Mornington Peninsula.

Consultation with other specialists is encouraged and our vets regularly attend seminars and conferences to update their knowledge and skills.

Imaging (xrays and ultrasound)

Both x-ray and ultrasound imaging are available on site. Our X-ray machine (new in January 2009) is capable of delivering high quality films at minimum exposure - significantly improving safety for our patients.

Our recent purchase of computer radiology technology provides even greater quality images in a reduced time frame, enhancing diagnostic accuracy.

Our ultrasound facility is led by Will Gartrell who successfully completed a year's additional training in 2010.
Ultrasound examination of the chest and abdomen is a painless and effective alternative (or addition) to x-rays or exploratory surgery.

Surgery

With a fully equipped dedicated operating theatre, two anaesthetic machines and a large treatment room, we can perform a wide range of surgical procedures including orthopaedics, soft tissue surgery, caesarians, routine desexings etc.

Chris Franklin has a Certificate in Small Animal Surgery from the Royal College of Veterinary Surgeons in London, and together with Dean Gust, heads our surgical team.

Endoscopy

At Frankston Heights we have a full range of scopes suitable for examining the nose and airways, stomach and intestinal tract, ear canals and joints.

Scoping enables biopsies, removal of foreign material such as grass seeds and joint exploration without invasive surgery.

Hospital Care

For those patients needing a stay in hospital or recovering from surgery, we have 2 wards complete with stainless steel kennels, fluid pumps, fluffy stay-dry bedding, heat pads and snuggly space blankets.

Cats and dogs are separated and we have state of the art isolation cages for those animals with infectious disease.

Dental Care

Clean teeth and healthy gums are essential for an animal's well being. At Frankston Heights we consider dental health a very important part of our patient care and we are fully equipped to perform routine cleaning (with an ultrasonic scaler and polisher) and full oral surgery. 

Laboratory

To aid in the diagnosis of a patients illness, laboratory tests are often performed.

These may include blood testing, examination of urine and faecal samples, and biopsies. Many of the samples taken can be analysed in our on site laboratory providing results within an hour.

For others, the equipment or expertise of a commercial laboratory may be needed, and we are fortunate to have an efficient courier service ensure rapid processing and reporting. 

Puppy School

Early socialization of young puppies is an essential part of their development and leads to well mannered confident and obedient dogs.

Puppy school runs regularly at Frankston Heights for puppies from 6-14 weeks of age. The course runs one night a week for 4 weeks and includes off lead play, an introduction to obedience, health care, and training tips.

Please contact us for details.

Pharmacy

We have a comprehensively stocked pharmacy and also retail many pet products and premium foods.